How To: Log in with MFA Number Matching

Number matching is a verification method in which users enter their password as normal and are then provided with a verification number. That verification number must be entered into the Microsoft Authenticator app on their mobile device to grant access.

This is a slightly different login process than you may be used to!

How to log in using the Number Matching method:

Enter your username and password as usual on your desktop
You will be prompted to approve the sign-in request by entering the verification number on your Microsoft Authenticator app
Open the Microsoft Authenticator app on your mobile device
Enter the verification number that was displayed on your desktop
Complete your login

Don’t have the Microsoft Authenticator App?

1) Install the Microsoft Authenticator app on your mobile device

• • • https://www.microsoft.com/en-us/security/mobile-authenticator-app

2) Connect the Microsoft Authenticator app by selecting “Sign In”

• • • https://support.microsoft.com/en-us/account-billing/add-your-work-or-school-account-to-the-microsoft-authenticator-app-43a73ab5-b4e8-446d-9e54-2a4cb8e4e93c

3) Enter your username and password as you would on the desktop

If you have any problems with these steps, contact CIO Solutions Support.