By Jeremy Koellish, COO Open workspaces are nothing new. But, for us, a busy MSP with Field Technicians running around, Account Managers making calls and a support line humming away, tearing down the walls was not an intuitive choice – especially in the age of collaboration software. By physically dividing our office into cubicles clustered… Read more »
Category: Technical & Business Insights
By Nathan Stott, Practice Director It’s been a full year now since ICD-10 was officially implemented as the new coding structure for diagnosing patients with the intent to get practices one step further along on the road to value-based care. While practices are now becoming comfortable with selecting ICD-10 diagnoses instead of the old ICD-9… Read more »
By Russ Levanway, CEO To a lot of businesses, migrating from a server to the cloud seems like a no-brainer. It can cost less money, require less support, and use less hardware because space is essentially on loan as part of the shared economy. What’s not to like? At TekTegrity, we see the benefits of… Read more »
By Jeremy Koellish, COO When you first start a business, it feels like your baby. You’re tired and excited and every time you look at her you swell with pride because she is beautiful and special (even if her head is a little coned and her cry sounds like a squeaky door). But a business is… Read more »
By Jeremy Koellish, COO Here’s how it starts: You’re presented with a problem and your mind instantly begins to work at it like a reflex instead of the complex wonder machine it actually is. You find you’re going nowhere fast and you wonder why. Sound familiar? Don’t worry, there’s a term for it – it’s… Read more »
By Russ Levanway Rhetoric vs. Reality The standoff between Apple and the FBI over access to the iPhone used by Syed Rizwan Farook in the San Bernardino mass shooting last December is a polarizing case. In the media, the rhetoric has primarily hinged on a question of safety vs. privacy: Should the government have backdoor… Read more »
By Jeremy Koellish, COO Today I’m going to talk workflows. Did the mere mention of the word ‘workflow’ just then make you nervous? Trust me, you’re not alone. That said, this article is going to address the most common barriers to developing workflows, reasons why you ought to move past those barriers and tricks to… Read more »
By Russ Levanway Keeping the Love Alive With Valentine’s Day coming up, relationships are on everyone’s mind. I’ve been thinking about relationships, too – not so much the romantic variety but, more appropriately for this column, the relationship between IT providers and their clients. What makes a good IT partnership work? I believe that for… Read more »
By Jeremy Koellish, COO I get asked a lot about how we conduct our famous daily tech huddles, so I thought I’d lay it out for you with these seemingly intuitive but maybe not so obvious tips so you’re not forced to muddle through your huddle. (Yeah, I went there.) Camaraderie is the name of… Read more »
By Russ Levanway Obstacles Ahead In this new year, we will all experience obstacles; some that are meant to be overcome, and others that are not. El Niño is a good example of an immovable obstacle that is currently upon us. Here in California, we’ve eagerly anticipated these storms for a long time, but a… Read more »