Why A Managed Service Provider

CIO Solutions clients benefit from the collective expertise of over 50 technical resources (support, projects, strategy, etc.), and the familiarity of dedicated resources designed to be intimately familiar with your business and your environment. Clients of CIO Solutions benefit from: 24/7 support access with fast response and resolution times Field services technicians, rapid response agents,… Read more »

Santa Barbara Airbus

Position General Manager Company Name Santa Barbara Airbus Company Name Santa Barbara Airbus Year Founded 1983 Industry Transportation What does your company do/what service does your company offer? Santa Barbara Airbus runs daily shuttles to and from the Los Angeles International Airport, private charter bus, and Daytrip Adventures! Airbus is a service business that happens… Read more »

Employee Spotlight- Walter Vargas

NAME Walter Vargas Barboza   JOB TITLE NOC Technician   LOCATION Costa Rica Tell us a little about yourself! I think I am a simple man that loves simple things like being in nature, riding bikes (I usually go to work by bike) or going hiking. I am a family man who loves spending time… Read more »

Microsoft Exchange 0-Day Vulnerability Incident

Microsoft Exchange 0-Day Vulnerability Incident As you have likely seen in the news, Microsoft Exchange servers were the target of a 0-day vulnerability attack that resulted in (and continues to produce) thousands of compromised accounts and ransomware infections. What happened in this attack and what steps did CIO Solutions take to protect our clients? Incident… Read more »

ShoreTel and Microsoft Teams Phones – Lessons From First Customer Implementation

Early on in the pandemic all we were hearing about in the IT world was about collaboration and distributed workforce tools, i.e. Slack, Teams, Zoom, One Drive and Sharefile to name a few. To keep ourselves busy during that uncertain time(March/April 2020) myself and Josh from CIO Solutions took it upon ourselves to learn the… Read more »

Holiday Tech Refresh Guide

Recommendations- Tech Refreshes & Holiday Upgrades Why would CIO Solutions, a managed service provider for business, be giving suggestions for personal technology devices? WFH has put consumer devices into corporate environments. Although we would love for all WFH environments to have business class devices we recognize that this isn't always possible. Accordingly, we can help... Read more »

Case Study: Ghitterman, Ghitterman, and Feld

Ghitterman, Ghitterman & Feld The law offices of Ghitterman, Ghitterman & Feld enjoy increased productivity due to CIO Solutions effective and friendly support team. THE COMPANY Ghitterman, Ghitterman & Feld was founded in 1956 in Santa Barbara, CA. For the last 63 years, their mission, ‘Relentless commitment to protect our clients’ rights. Always.’ has been... Read more »

Why COVID-Induced Work From Home is Open Season For Hackers

Why COVID-Induced Work From Home is Open Season For Hackers By Russ Levanway, President Working from home has become a new norm for many of us, and it looks like it will be for some time. Just last week, Google announced that it won’t require employees to return to the office until next summer, a… Read more »

Company Cohesiveness in The Time of Coronavirus

Company Cohesiveness in The Time of Coronavirus By Russ Levanway, President My, how things have changed since I last wrote in. Our company weathered the sudden shelter-in-place mandate well, then adapted accordingly as businesses started reopening. The first few weeks were focused on getting everyone as productive as possible and plugged in as possible –… Read more »

ShoreTel/Mitel Connect Integration to MS Teams – A Partial Migration Using AudioCodes SBC

Design Definition and Objective: We have a ShoreTel/Mitel Connect system with roughly 100 phones and want to start putting some users in the Microsoft Teams Phone System. Over time we will want the number of users in Teams to grow but at a minimum we will need our ECC(Call Center Users) to stay on ShoreTel…. Read more »