CIO Solutions has partnered with Community West Bank to install the ShoreTel VoIP phone system for their seven California locations. July 27, 2011 – Santa Barbara – CIO Solutions, the Tri-County leader in IT management, has successfully implemented the ShoreTel VoIP phone solution for Santa Barbara based financial institution, Community West Bank. The installation was… Read more »
Category: Articles
How do I check my voicemail? From your Shoretel phone, it’s as simple as pressing the voicemail button and entering your password. From within the Call Manager software, you can access a visual inbox by left clicking the orange Shoretel icon to open the context menu, and mousing over the Windows tab. Once expanded, there… Read more »
To headset or not to headset…. (and if so, what kind do I want?) by Michael Biancone I have used a telephone headset for over 15 years now, and simply cannot imagine having to pick up a receiver in order to field and make telephone calls all day long. I have always used “Plantronics” brand… Read more »
Trunk Options – An Overiew By: Chase Christian When implementing a VoIP system, you have a few choices when it comes to deciding on your voice trunks. Trunks are your connections to the public telephone network, and they’re what allows you to receive inbound calls and make external calls. Your company will need plenty of… Read more »
June 20, 2011 – Santa Barbara – CIO Solutions has successfully migrated Bristol Associates’ IT infrastructure to a Managed Virtual Office platform. Bristol staff members have been working in their new Managed Virtual Office powered by CIO Solution’s world class datacenter. Managed Virtual Office is a form of cloud computing that has been gaining mass… Read more »
Scanning in the Cloud Written by: Bjoern Freiherr If you are replacing your local desktop with a cloud solution like Citrix XenApp, you still want to be able to use your local devices as normal. Here are certain ways to use local Scanners that are not network capable. Citrix provides an option called ‘TWAIN Redirection’…. Read more »
Printing Options for Home use and Small to Medium Sized Businesses By: Ryan Popke and Michael Biancone Purchasing a printer for your home or small business is often one of the more difficult experiences due to the vast array of choices and components. Inkjet vs. laser, type of cartridges, printed pages per minute, it all… Read more »
Written by: Michael Biancone, Purchasing Have you ever had to experience a computer crash? I hope not, but if you have I am sure some wise guy probably quipped: “No problem, you have a back up right?” At this point you either breathe a sigh of relief or let out a maniacal scream. Many of… Read more »
What value does having SnapManager installed on the Exchange server add? By Hannah Rich on Jan 14, 2011 at 11:09 AM in Engineer Knowledgebase, Customer Education, Did You Know Series First: here’s what SnapManager for Exchange (SME) provides: -It backs up the database through Exchange, meaning your transaction logs are rolled in -It quiesces the… Read more »
VMWare is a company that produces a software suite called vSphere, which is a virtualization platform. It allows us to run multiple software servers on a single piece of hardware, saving energy and hardware costs and creating a more flexible server environment. VMWare recently released vSphere 4.1, which is the last build of vSphere that… Read more »