Best Practices for Active Directory Group Policies

By Ruby Nahal, Senior Engineer Active Directory Group Policies are an extremely powerful component of Active Directory. They are the magic wand that will help you control the functioning and behavior of entities in your Active Directory domain. And because they are so powerful, it can also be dangerous if they are misconfigured. Ever heard… Read more »

EHR & MACRA // What Physicians Need to Know

By Nathan Stott, Practice Director We recently broke down the MACRA Transition Year Requirements and briefly touched on each of the four performance categories that will affect physician payments under the Quality Payment Program. One of these categories, Advancing Care Information, is the replacement for Meaningful Use and reflects the largest percentage (25%) of the MIPS composite… Read more »

HOW TO // How to Listen to your Team

By Jeremy Koellish, COO If you have ever met me in person, the first thing you will notice is that I am in perpetual motion. And when I am not at work running around and bounding up the stairs…I am literally running. That said, I, perhaps more than most, work on drawing my attention toward… Read more »

Real Consulting // Drilling Deep & Giving Back

By Josh Erdman, Senior Consultant Shock and Awe I had no idea what to expect when visiting an industrial drill bit company. I knew there would be lots of metal and welding for sure, but when I stepped into the lobby at Melfred Borzall, all my expectations went out the window.   There were drill… Read more »

Citrix Xenapp with Nimble Storage All Flash Array

  Spoiler Alert – Nimble  All Flash Array creates great user experience with Citrix and MCS.    Overview: We purchased a Nimble CS460 X2 for our environment about 3.5 years ago. The CS460 is effectively a Hybrid Array although nimble calls it an Adaptive Flash Array… I guess because they think their caching algorithm is too… Read more »

Exchange Database Repair

By Ruby Nahal, Senior Engineer As tech admins, we have all dealt with the extreme fickleness of Exchange servers for database integrity at some point in our careers. Whether it is a good old dirty shutdown of Exchange services or storage block corruption, Exchange can be left in an inconsistent state ranging in symptoms from… Read more »

Why Your IT Company Screws Up All The Time

By Russ Levanway, CEO Numbers Don’t Lie According to a study performed by the IT industry trade association CompTIA, “Roughly 4 in 10 end users think the method in which their IT is managed is working fine as currently structured, but a NET 61% believe there is room for improvement, including 9% that said IT… Read more »

MACRA Transition Year Requirements // 2017

By Nathan Stott, Practice Director If you haven’t yet settled down to read through the 2,398-page tome that is the MACRA Final Rule published by CMS on October 14, 2016, no need to worry. We read it and outlined the most important changes for you to be aware of for 2017. The proposed rule, first… Read more »

HOW TO // How to Tear Down the Walls

By Jeremy Koellish, COO Open workspaces are nothing new. But, for us, a busy MSP with Field Technicians running around, Account Managers making calls and a support line humming away, tearing down the walls was not an intuitive choice – especially in the age of collaboration software. By physically dividing our office into cubicles clustered… Read more »

ICD-10 + The Path to Value Based Care

By Nathan Stott, Practice Director It’s been a full year now since ICD-10 was officially implemented as the new coding structure for diagnosing patients with the intent to get practices one step further along on the road to value-based care. While practices are now becoming comfortable with selecting ICD-10 diagnoses instead of the old ICD-9… Read more »